Bookings & Appointments

Sell time-based services with the booking system.

Use Cases

• Salon appointments
• Consulting sessions
• Fitness classes
• Photography sessions
• Restaurant reservations
• Equipment rentals

Setting Up Bookings

1. Configure Business Hours

1. Go to Settings > Bookings
2. Set operating hours:
   • Days open (Mon-Sun)
   • Opening time
   • Closing time
3. Save

2. Configure Time Slots

Setting	Description
Duration	Session length (30min, 1hr, etc.)
Buffer	Time between bookings
Advance limit	How far ahead to book
Minimum notice	Required notice time

3. Add Resources (Optional)

For multiple staff/rooms:

1. Go to Settings > Bookings > Resources
2. Add resources:
   • Staff members
   • Rooms
   • Equipment
3. Set availability per resource

Creating Booking Products

1. Create new product
2. Set type: Booking
3. Configure:
   • Name (e.g., “1-Hour Consultation”)
   • Price
   • Duration
   • Link to resource (optional)
4. Save

Customer Booking Flow

1. Customer selects booking product
2. Chooses available date
3. Selects time slot
4. Completes checkout
5. Receives confirmation

Managing Bookings

View Bookings

• Orders > Bookings - List view
• Orders > Calendar - Calendar view

Booking Statuses

Status	Meaning
Confirmed	Booking accepted
Pending	Awaiting confirmation
Completed	Service delivered
Cancelled	Booking cancelled
No-show	Customer didn’t arrive

Modify Bookings

1. Find booking in list
2. Click to open
3. Reschedule or cancel
4. Customer notified automatically

Calendar View

The calendar shows:

• Upcoming bookings
• Available slots
• Resource utilization

Color-coded by status.

Tips

1. Set buffer time - Avoid back-to-back burnout
2. Require deposit - Reduce no-shows
3. Send reminders - Automated notifications
4. Block holidays - Mark unavailable dates
5. Limit advance bookings - Reasonable timeframe