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Pintas.ai Docs

Shipping Rates

Set up shipping rates so customers know delivery costs at checkout.

Shipping Rate Types

Section titled “Shipping Rate Types”
TypeDescriptionBest For
Flat RateFixed price per orderSimple setup
Weight-BasedPrice per kgVariable products
Free ShippingNo chargePromotions
Location-BasedDifferent zonesRegional pricing

Setting Up Rates

Section titled “Setting Up Rates”
  1. Go to Settings > Shipping
  2. Click Add Shipping Rate
  3. Configure:

Flat Rate Example

Section titled “Flat Rate Example”
SettingValue
NameStandard Delivery
PriceRM 10.00
Minimum OrderRM 0
Estimated Days3-5

Free Shipping Threshold

Section titled “Free Shipping Threshold”
SettingValue
NameFree Shipping
PriceRM 0.00
Minimum OrderRM 100
Estimated Days5-7

Shipping Zones

Section titled “Shipping Zones”

Create different rates for different areas:

Example: Malaysia Zones

Section titled “Example: Malaysia Zones”

Peninsular Malaysia

  • Klang Valley: RM 6
  • Other states: RM 10

East Malaysia

  • Sabah: RM 15
  • Sarawak: RM 15

International

  • Singapore: RM 25
  • Others: RM 50+

Common Configurations

Section titled “Common Configurations”

Basic Setup

Section titled “Basic Setup”
Standard Delivery - RM 10
Free over RM 100 - RM 0

Regional Setup

Section titled “Regional Setup”
Klang Valley - RM 6
Peninsular - RM 10
East Malaysia - RM 18

Weight-Based

Section titled “Weight-Based”
0-1 kg - RM 8
1-3 kg - RM 12
3-5 kg - RM 18
5+ kg - RM 25

Tips

Section titled “Tips”
  1. Be competitive - Check competitor rates
  2. Include handling - Factor in packaging costs
  3. Offer free shipping - Great for conversions
  4. Be clear - Show delivery estimates
  5. Update regularly - Courier rates change